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Terms and Conditions

Last updated June 2024

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Important: Please read these terms and conditions carefully before using this website.

We recommend you print a copy for future reference and note the version number above.

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TERMS AND CONDITIONS

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1. ABOUT THESE CONDITIONS

  • This Website and the Goods and Services displayed on it are provided by 247 Centre Limited and its subsidiaries (collectively referred to in these Conditions as “we”, “us” and “our”). When we refer to “you” and “your” we mean the user of this Website, purchaser of Goods or user of our Services.

  • These are the Conditions which apply to your use of this Website and the purchase of Goods and Services from us. If you do not agree to these Conditions, you must not use this Website.

  • You should read these Conditions carefully before using this Website or purchasing any Goods or Services from us.

  • We reserve the right to change these Conditions at any time.

  • Any changes to the Conditions will be effective after the change is published on this Website. You should check these Conditions before each order as they may have changed since your last visit.

  • If you have any questions about the Conditions, the Services or this Website, please contact us using the contact details in the “Contact” section of this Website.

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2. TERMS

When the following words with capital letters are used in these Conditions, this is what they mean:

  • “User Account” is the online platform through which Member and Client details are saved, credits can be bought and classes can be booked and cancelled;

  • “Benefits” means the third-party benefits attributable to each Member Type;

  • “Billing Period” is the period between one Payment Date and the next Payment Date;

  • “Class” any exercise Class or Classes provided by us or on our behalf at the Studios as part of the Services;

  • “Client” a user of this Website, purchaser of Goods or user of our Services;

  • “Conditions” the terms and conditions as set out in this document and as amended from time to time;

  • “Credit” Credits either purchased via our Website, in person at our Studios, or over the telephone and used to make bookings for Classes;

  • “Goods” any Goods offered for sale at any of our Studios;

  • “Joining Date“is the date on which a Client first pays for a Credit or a Member first makes payment to us for their membership;

  • “Member” is any person who has purchased a Membership;

  • “Membership” is a monthly subscription to purchase a set amount of Credits a month;

  • “Membership Fee” is the fee attributable to that Member’s Membership Type;

  • “Membership Type” the Membership Pack purchased by a Member including the specific number of Credits and Benefits attributable to that Member each month;

  • “Payment Date” means the date set out in Condition 9.6.3;

  • “Services” services available to you via this Website, including the Classes;

  • “Studios” any of our studios, as published on our Website from time to time; and

  • “Website” https://tttenniscommunity.com.

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3. USERS OF OUR FACILITIES AND CLASSES

  • All Clients must sign up for a User Account.

  • You must be 12 years of age to attend any classes or events at the TTTennis community.

  • If you are 12 years of age and under 18, please be aware of the following Conditions: You must talk to a staff member, register a User Account with Rowbots and have a parent/guardian sign a consent form. If you are 12 years old and under 14, you must always be accompanied by a parent/guardian in all Classes.

  • If you are between the ages of 14 and under 18, you must have a parent/guardian sign a consent form. Your parent/guardian must attend your first Class and before the Class begins, a staff member will complete an induction for health and safety purposes. After this has taken place, you will be able to take classes without your parent/guardian.

  • You agree to comply with our class rules in force from time to time which you can see online or displayed in all of our community. The class rules relate to our opening hours, use of our facilities and your conduct.

  • Coaches and Classes are subject to change at any time and you will be informed of this change via email and/or SMS.

  • We reserve the right to refuse you access to the courts and suspend or terminate your use of the Services if we reasonably consider that your conduct is damaging to our reputation, is in breach of these Conditions or such refusal would otherwise be in the interests of other users of the courts or participants in our Classes. You will not be entitled to any refund in such circumstances.

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4. HEALTH COMMITMENT STATEMENT

Our staff, agents and subcontractors are not medically qualified so if you have any doubts about your fitness or capability to exercise, we strongly recommend that you get advice from a doctor first. For safety reasons, you are responsible for correctly using our facilities and agree to keep to the conditions in the health commitment statement that you agreed to when registering for a User Account on our Website.

  • Risks of Sports: Participation in tennis sports carries inherent risks, including but not limited to falling, twisting, and colliding. Please understand and voluntarily assume the risk of any unexpected injuries that may occur during sports activities.

  • Personal Health Responsibility: As a community member, you are responsible for ensuring that your physical condition is suitable for participating in sports activities. If you have chronic illnesses, health issues, or previous injuries, it is advisable to consult a doctor before participating in activities and decide based on medical advice whether it is suitable to participate.

  • Safety Equipment and Facilities: We will endeavor to provide safe venues and facilities, and encourage community members to use appropriate safety equipment such as sports shoes, knee pads, etc. However, you are still responsible for any risks associated with the use of facilities and equipment.

  • Discipline and Cooperation: As a community member, you should abide by rules and guidelines, maintain discipline, and respect the rights and safety of others. Please pay attention to the surrounding environment and actively cooperate with activity organizers and other participants.

  • Scope of Disclaimer: This disclaimer applies to all activities and projects organized by our tennis community. Your participation will be deemed as your acknowledgement, understanding, and agreement to comply with all the contents of this disclaimer.

Please note that this disclaimer is intended to remind you of the potential risks involved, not to restrict your willingness to participate.

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5. BOOKING A CLASS

Private Lesson Policy:

  • All private lessons must be booked via the website. For private lessons, there is a 24-hour change policy. If cancelled during this period no refund or return will be given.

  • If you/your child is injured, please provide a medical certificate stating that you are unfit to compete and we will refund your lesson/course fees to the payment bank account within 3-5 working days.

Event Policy:

  • All community events must be booked through the website.

  • For community event courses, please check the details page of each event. 

  • If you/your child is injured, please provide a medical certificate stating that you are unfit to compete and we will refund your lesson/course fees to the payment bank account within 3-5 working days.

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6. Company Rainy Day Policy

  • All classes/community activities will proceed as normal unless the coaching staff informs us two hours before the lesson starts.

  • If the court is not available, a refund will be made in this case.

  • For community activities, if the weather is inclement, once the activity has started, the rainy day activity must be carried out.

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7. USE OF OUR WEBSITE

  • Use of our site includes accessing, browsing or registering to use our Website. By using the Website, you are confirming that you accept these Conditions and that you agree to comply with them.

  • We may update this Website from time to time and may change the content at any time. Any of the content on our Website may be out of date at any given time and we are under no obligation to update it. We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

  • We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access is permitted temporarily and we may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

  • By accessing this Website, you agree that you will access its contents solely for your use. You may print out a single hard copy of any part of the content of this Website for your use by these Conditions. You must not modify the copies of any materials on this Website in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any text. Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged. You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our Website in breach of these Conditions of Use your right to use this Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  • You may not (except to the extent required to use this Website by these Conditions) copy, store in any medium (including in any other Website), distribute, transmit, re-transmit, broadcast, modify, delete or show in public any part of this Website or systematically extract material from this Website or any document available through it, create any derivative works from it or in any other way exploit commercially all or any part of this Website or any document available through it without our prior written consent.

  • This Website should only be accessed using a computer linked to a secure network environment.

  • We cannot guarantee that this Website will operate according to your expectations or will be error-free. If you are aware of any error on this Website please contact us by email and we will endeavour to correct it.

  • It is our policy to virus-check documents and files before they are posted on this Website. However, we cannot guarantee that documents or files downloaded from this Website will be free from viruses. Accordingly, for your protection, you must use virus-checking software when using this Website. We exclude to the fullest extent permitted by law, all liability (save in respect of death or personal injury caused by negligence and for fraud) in connection with (a) any damage or loss caused by errors, computer viruses, other malicious code or harmful components originating or contracted from the Website or any third-party Websites linked to this Website and (b) any interruptions in your access to the Website.

  • You must not misuse our Website by knowingly introducing computer viruses, other malicious code or harmful components. You must not attempt to gain unauthorized access to our Website. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this Condition you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately and you will indemnify us for any breach, which means that you will be responsible for any loss or damage we suffer as a result of you not complying with this Condition.

  • If you decide to access any third-party Websites linked to this Website, you do this entirely at your own risk and we will not be liable for any loss or damage that may arise from your use of them. We provide these links purely for convenience and the inclusion of such links does not imply that we endorse or accept any responsibility for, or have any control over, the content or use of such Websites. You may be subject to the terms of use applicable to such third-party sites.


8. PERSONAL BELONGINGS

  • You agree that we are in no way responsible for the safekeeping of your personal belongings while you are present on the court or at any event location. You assume all risk of loss for any of your personal belongings.

 

9. ENTIRE AGREEMENT

  • These Conditions constitute the entire agreement between you and us about your use of our Website.

 

10. VARIATION

  • We reserve the right to vary or amend these Conditions from time to time. Any changes shall take effect upon their posting on the Website.

 

11. SEVERANCE

  • If any of these Conditions are or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect: The legality, validity or enforceability in that jurisdiction of any other term or condition, which shall continue to have full force and effect; or the legality, validity or enforceability in other jurisdictions of that or any other term or condition, which shall continue to have full force and effect.

 

12. RIGHTS OF THIRD PARTIES

  • A person who is not a party to these Conditions may not enforce any of them under the Contracts (Rights of Third Parties) Act 1999.

 

13. WAIVER

  • No waiver of any of these Conditions shall be valid unless provided in writing by us.

 

14. GOVERNING LAW AND JURISDICTION

  • Any dispute arising between you and us about these Conditions shall be governed by English law.

  • We both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

  • 247 Centre Ltd reserve the right to withdraw, vary or amend any promotion, discount or competition at any time.

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